inCruises
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Cruise Credits Locked. Refund Denied. Trust Broken.
I joined inCruises thinking I was getting a great travel deal — pay monthly, and earn double cruise credits. But once I actually started comparing prices, I realized the truth: "Most cruises and hotels are much cheaper on other platforms" I couldn’t find any real discount through inCruises — and the “price match” they promise? It’s not functional. So I wasn’t saving, I couldn’t book anything worthwhile, and my supposed credits were useless. When I asked to cancel and refund the $800 I paid, they refused. Instead, they suggested I reactivate my membership to regain access to my reward points. I trusted that advice and paid another $200 — bringing my total to $1,000. After that: * I only got 300 usable points * My original credits were locked * I was told I needed to keep paying or booking to access my own money * If I accepted a refund of the $200, I’d lose everything else They now deny ever encouraging reactivation, and rely on small print to keep your money while blocking access to what you earned. This system is not a travel club. It’s a layered payment trap — and the people defending it are likely at the top, profiting off the trust of those below. I’ve saved every message and I’m sharing my story to warn others. Please be careful.