BR
Browns Fashion
View company profile →
Unpleasant Experience with Browns Fashion - Disappointing Customer Service
Extremely dissatisfied with BrownsFashion's customer service. Tried to address a bag issue, provided valid receipt, but faced resistance due to an email mismatch. Bag purchased from Jacquemus brand, who were willing to help but couldn't intervene as it was a Browns Fashion purchase. Disappointed in Browns Fashion's lack of empathy and uncooperative stance. At least they could ask to see more details about the bag condition, since it is a expensive bag. Just use this bag for one year on special events and its damage, it doesn't look normal to me.