waited 45 min on hold then told the…
waited 45 min on hold then told the billing team were working on problem and could i hold while they worked out billing discrepency . Had gone through the process 6 weeks earlier and was told the new revised bill would be sent it never was and they demanded payment , asked if they could call me back when they arrived at a decision and promptly told no i would have to wait on hold and they would not contact my number to give results of the bill revision . Still waiting believe my power will be cut off before they would contact me. FRE