PSA Finance UK Limited
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DO NOT USE PSA FINANCE !!!!!!
BE WARNED !!!!!! When the vehicle we had leased was due for collection the Service Record Book was at an employees home address. The employee went home and brought the Service Record Book back with him. By the time he arrived back the person collecting the vehicle had left, so I drove the Manheim Car Auctions in Saltash, Cornwall. Due to Covid restrictions I was not allowed to enter the offices, so I handed the Service Record Book to the Security Guard who said that he would take it to the office immediately. PSA Finance are unjustifiably charging £625 because the Service Record Book was not with the vehicle when they collected it. No wonder PSA Finance have an 89% BAD RATING. WHAT DO THEY SAY? They say I will have to make a complaint to the Financial Ombudsman, as they refuse to cancel the ridiculously high and unreasonable charge. DON'T TOUCH THEM WITH A BARGEPOLE !!! BE WARNED !!!!!!!!!!!!!!!!