Routes Car Rental
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★☆☆☆☆ Extremely Disappointing…
★☆☆☆☆ Extremely Disappointing Experience – No Support, No Refund I had a terrible experience with this Routes. Due to a flight delay of just 90 minutes, I arrived shortly after their off-airport shuttle closed for the night. I tried calling their customer service, but the number connected me to a completely different rental car company. I was stranded at the airport and unable to rent my car. Worse, it has now been over a month, and I have been completely unable to reach anyone at the company for help or a refund. Calls and emails have gone unanswered. I paid for a service I never received, and they’ve done nothing to make it right. Avoid this company at all costs. Poor communication, no accountability, and no customer service.