Worst airline customer service
reservation number for the flight is 60834786/6CZZ7Q .I'm reviewing them as seen the review below posted today too, with the same problem, basically the new itinerary sent moved the connecting flight earlier but then will arrive at a later time, increasing the total duration of trip for 3 hours. but worst than that is moving the earlier time 2 hours ahead meant that you will miss it since the initial flight will arrive later, how does that even happen? and then its the customer end to make sure our flights will connect, when you bought the ticket as one trip not as multiple tickets. very absurd. I tried contacting reservation centres in 3 countries, UK (where I am based), Korea, and even Japan, and cannot connect despite multiple tries. I think the UK one does not even work as I had tried from 9am-5pm. If anyone has any idea how to contact them please let us know by making a new comment here! Also if anyone from ASIANA is reading this, the reservation number for the flight is 60834786/6CZZ7Q . Please review and see how impossible that itinerary is.