LE
Leonardo Hotels
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Absolutely horrific experience
Absolutely horrific experience, my disabled mother got locked out of her room with no access to her medication or essentials and maintenance wasn’t called until the next morning! She had to sleep in her trousers with no essentials, in the morning maintenance walked in without knocking into my room! So did housekeeping. Have emailed a complaint and messaged over instagram and have been ignored for over a month! I have all the screenshots and emails absolutely appalled never ever staying with this ridiculous hospitality service ever again. The worst experience not worth it at all