Meng Xu

Aug 9, 2023

I spent 3 days trying to sign up their…

I spent 3 days trying to sign up their plan. They took my phone number from Google Fi and couldn't give me a workable eSIM card. I spent at least 5 hours chatting with them for 4 days. They failed to fix it every time, even though everytime they are very confident they can fix it. They lack the technical capability to operate as a phone plan vendor. Do NOT waste your time with them, unless you want to lose your capability to call people when you are traveling outside. Think twice what you will do if you are outside and need medical help or call someone but you don't have a phone number because Redpocket cannot make it work!!!