Katy

Katy

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1 out of 5 stars
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Reviews by Katy

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HMD Global

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1 out of 5 stars

Terrible experience

Nokia used to be such a reliable brand, now sadly run by HMD. Have the Nokia 225 4g and it has been terrible with faulty buttons and very poor sound. I can't successfully use an automated phone service such as paying a bill. Contacting HMD is very challenging, with automated emails and I have yet to receive a response with a method to return despite calling twice. HMD require a video of the problem with the device, but how is it possible to take a video of myself making an automated phone call and trying to demonstrate the buttons not working?! Would not recommend the Nokia brand sadly anymore and am still awaiting my money back otherwise will sadly have to take to the next stage.