Jo-Ann Stores
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Update! Went from Horrific to happy! (Originally titled: “Horrific fraud of a company
Updated text & now 5 star rating! Totally satisfied now. I received the fleece in 3 separate shipments — all within 1 week of ordering. ($130 order) Excellent quality fleece, super sale price, very cute and perfect for my needs. My previous concern now explained in an acceptable manner. I was alarmed that they continued to hit my debit card without authorization. They explained in an email that Their process is to hold funds in a “pending” state but charge the card on day of shipment only for the amount shipped that day. For example, my order came from 2 different locations in 3 separate shipments— and I was debited 3 times in addition to the original amount held— but not spent— in pending. I don’t necessarily LIKE that they routinely hold/ tie-up twice the amount if your order… BUT it is not criminal, not theft, and now that I understand what the heck is going on, I will put up with it and plan accordingly because the quality is excellent and their sale prices make it affordable for me to treat my customers (doggies) with a snuggly warm cute fleece bandanna — which I couldn’t otherwise afford to do. — Audrey Original Text: Horrific fraud of a company. Took my money yesterday… Then took more money out of my debit account today! Can’t get through by phone— the number changed to an insurance company. I ordered 2 bolts of fleece fabric + additional yardage. The worst part is they did this to me before. Hit my account several times and sent scant part of the order without a refund. I realized my mistake as soon as I completed my online order— damn they got me again. I meant to order from Michaels — not Joann Fabric. I have a small dog grooming shop and cannot afford this fraud!! I planned to give comfy fleece bandannas for the doggies after their grooming.