Fowlers Motorcycles
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Initially thought they were top tier…
Initially thought they were top tier when I bought my bike from them brand new, obviously I was wrong and it's only good service when you spending the big bucks. My bike had to go in for damage repairs, it's been two weeks now and I've called them almost every day for an update, I still do not know how much it will cost, I still do not now how much longer it will take to be repaired, if the parts have been ordered or if this will take any longer. I have been given zero information over 2 weeks and every single time I call I get told it's not a problem and that they will call me back the next day. (Spoiler they never do) I also said if it's easier for them to reply with just an email then just so I know where I stand as I need my bike for work commuting I'm now stuck with taking Busses and Ubers in emergencies. This is actually beyond ridiculous that after 2 weeks I can't be given a quote, a date or even an estimate. I tried calling now (Saturday) when they're still open and sat on hold for almost 20 minutes listening to a dial tone and no response. The service is actually appalling, I never write a bad review, so this just highlights how bad this has been. Please sort this out.....