Robert Tarbuck

Robert Tarbuck

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Robert Tarbuck

CO

Consumer Energy Solutions

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2 out of 5 stars

Insist on the biggest system you can fit into your house!!!…

I've already written a review and gave a 5star rating for the install. However, having had the system for 9 months I can now point out issues I'm having with the system ... all down to the design. The install process was good.... even if the internal communication between onsite teams and office staff and between office departments was dreadful and has resulted in the issues I'm now getting Since the install we have issues with mixer taps. The hot and cold need to be balanced which was never done so end up with Luke warm showers and baths I've had to pay another two plumber to fix this issue but my advice is to test everything before they leave site. Though I was promised we would all be able to take showers of a morning this isn't possible. The tank we were given, 150litre, does not provide enough hot water for 4 showers. We adjust the system from economical to standard so that the airsource kicks in straight away, however takes a while to get back upto temp I was promised a 225 litre tank by the onsite surveyor but the design team downsized it (along with my solar system) My advice to everyone insist on the largest tank you can get as 150 litre tank no where big enough for 4 or more people I don't think I'd use this company again