JO
Jo-Ann Stores
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Absolutely Terrible
Jo-Ann Stores has been absolutely terrible... it is very clear that they do not have the right inventory management and e-commerce systems to handle the current COVID-19 crisis. In fact, they should have simply shut down their websites and not taken orders. I have place three different orders over the past month and all of them... ALL OF THEM were cancelled after 3 weeks. I will use Wal-Mart or some other source for fabric in the future. In this modern age with or without corona, this level of service is just not acceptable. Sadly they had a huge opportunity to make a lot of money and instead are losing customers.