Vanessa

May 26, 2022

I swear I have had it with furniture…

I swear I have had it with furniture delivery companies. They cannot follow simple instructions. I called the day before our delivery to advise to make sure to contact us before arrival they confirmed they would call 30 min prior to. My delivery window was 10am-6pm I never received a call and the home they were delivering to is my new home which we have not moved into yet. I called them past 6 to see what the status was apparently the item was delivered and left with one of our construction crew members. Like who does that? I specifically told them to call me so we can meet them there and instead they just show up and give our item to non-homeowners luckily our crew is trustworthy but I mean come on you can’t have the common courtesy to call when delivering such a 3k worth item? They deserve less than 1 star for this because this situation could have easily gone wrong and then who would have had to waste time dealing with the situation….me (the customer).