LMF Energy Services
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Solar panel installation and service
We had 8 solar panels and 2.4 storage battery installed. The scaffolding company just turned up without any notice and put up scaffolding, a few days later solar panels were installed on roof. A week later the electrician installed 3 inverters and storage battery. There were a few installations issues ie 1) system wouldn’t work due to solar some panels were not connected. 2) the battery wasn’t connected properly ie CT port was connected to the grid instead of solar panels. 3) Solis software system changed to hybrid solar panel system which is different to the one we had installed. We also raised a system issue ticket with solis euservice to help solve battery and software issues. 4) Scaffolding was still up 2 weeks after installation completion and it took several communication emails to finally get it taken down. 5) Battery inverter alarm warning failed 5 times within hour due to comm/OV-VBatt-H failure. 6) Since installation completed we have experienced at least three power surges between 3am / 4am whereby the grid filled up the storage battery. We don’t think this should be happening. So we are now going to monitor this ie take battery reading before midnight and first thing in the morning. This should then provide evidence that this power surge is happens from time to time. We also feel the communication wasn’t great ie took several communication emails between parties in order to get issues sorted. As of now, we are waiting on final information pack so we can claim exporting electricity back to the grid. Overall service provided by LMF was patchy.