Valeria M

Valeria M

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1
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1 out of 5 stars
Average rating

Reviews by Valeria M

MU

Musely

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1 out of 5 stars

Holy moly…

Holy moly. Ordered 2 creams 23 FEB. One of them was compounded, shipped, and delivered by 26 FEB. Too early to tell how good the product is. Fingers crossed. However, my second order…the compounding pharmacy supposedly got it ready by 28 FEB, and ever since then my cream is being “prepared” for shipment. The label was created, but the package was not picked up or dropped off at usps at all. Delivery date was promised by 7 MAR. I quickly learned this company has zero customer support other than lame AI powered useless chat. My emails go unanswered and there is no phone number to call. I just opened a dispute through my bank. It’s like dealing with a bunch of 3rd world scammers. Not cool at all. Musely, you better hire more people to provide customer support and handle increased order volumes or else it’ll cost you business.