Monarch Water
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Committed, Careful and Clean
Really impressed with the service provided. Dave was looking at our 17 year old softener, I need of quite a lot of TLC. In the end we decided to get a new softener. The thing that really surprised me was how dedicated he was to making sure everything was set up correctly - he even replaced a washer that was causing a leak under the sink and fixed a couple of small bits that weren’t related to the softener directly. Very good about keeping the place clean and tidy and even though I didn’t want to pay £36 for the disposal of the old softener, he emptied it, boxed it up and carried it down to my car. I usually write at least one negative in a review or it doesn’t sound genuine, but can’t think of even a small grumble. Maybe the price of the new softener (but that’s out of his control).