Heymondo Travel Insurance
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Buyer Beware!
I have had a number of policies over the years with Heymondo and most of my experiences with them have been worrisome. In looking at the reviews below, I notice that the majority of the positive comments relate to the purchasing of the travel policy - at which Heymondo does an admittedly good job - but there seem to be quite a number of negative posts about the claims process and which, after all, should be the preeminent consideration of any traveler. Putting the missives of 'haters' aside, I believe that the concern is legitimate considering 1. it is literally impossible to get anybody from Heymondo on a call; 2. the Heymondo policy is subject to Spanish law (which might be problematic for many travelers) and 3. in the case of British travelers, my impression is that the Heymondo policy is not subject to the oversight of the UK's Financial Conduct Authority. As mentioned above, best that buyers be aware and carefully comparison shop. FURTHER UPDATE: In reply to Heymondo's reply, in my experience I have never been able to get anyone from Heymondo on a call and I am happy to stand corrected. That said, in the case of a dispute, the fact that the policy is subject to Spanish law - regardless of the residence of the policyholder - is an important point for buyers as is the fact that British policyholders do not benefit from FCA oversight. I believe that both these points are true statements and should be flagged to potential purchasers.