My Cruises
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This is our 3rd time booking
This is our 3rd time booking. Though this time I went through Flight Centre as they have bought MyCruises out. Chased paperwork for weeks. Paid in full November, flew out May. Recieved our paperwork 4 days prior. They state in their advertising that hotels are centrally located. Our hotel was 35mins out from the Rome Terminal ( 13 metro stops ). Nowhere to eat except for the hotel which was average and overpriced. Train strike the day we arrived ( not their fault ) but no transfers included in their packages so had to get a Taxi €95. When questioned about getting accommodation closer the reply was “ sorry too late now “. Never had a problem with MyCruises before so not sure who was to blame for this fiasco. Looking to do Discover the Heart of the Canadian Rockies in 2025 but a bit worried that this is all going to happen again