Home Hardware Stores
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Illegal practices
I was going to purchase a lawn ornament. It was in a display with other tall stands marked 40% off. I confirmed with a clerk the one I was looking at was 40%. He picked it up for me and put by the cashier. The cashier then said that was the ONLY piece Not for sale. I questioned why. Cashier said the owner put it there saying it is not on sale. I asked to speak to that person. She wasn't there. I spoke with the person in charge who echoed what the cashier despite my stating that most reputable business honour what the posted price states. She just shrugged and said she couldn't sell it for 40% as posted. I firmly asked again why is it with everything else that Is 40% off. She shrugged again. I stated that was shameful and I would be voicing my concerns publicly. I will never shop at that store again and am contemplating returning the 2 items I purchased immediately before this incident. It's called Bait and Switch and is illegal!!