Goldcar Rental
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Potentially life-threatening +…
Potentially life-threatening + financial fraud Unfortunately very unpleasant experience with the company - Portugal branch (Lisbon Airport gold car rental - July ´24). I've been also renting cars for years and have never been scammed in this way. I had to pay extra insurance although I had already purchased insurance online. So I paid the full deposit + tank reservation fee Of course I ended up paying many times more than was to be expected. The peculiarity of this story is that on the last day (50 km to the destination) I had a tire explosion while driving on the highway. While I was waiting for the tow service I photographed the condition of the car as well as the tires (it was only then that I took a closer look at the tires, which seemed to be screaming that they were going to explode very soon - my bad as well as of the agency who put/left such tires into circulation in general, endangering the safety of the lives of passengers and other traffic participants). After contacting their help desk, I was unable to get in touch with the agency, so I wrote to them several times, and all I could get was a generic answer about general conditions and insurance, after which no one answered. Except for the explanation and closure of the whole story, I'm still owed 700+ euros. No matter how hurt and subjective it sounded, objectively such an unprofessional way of doing business as I experienced with Gold car PT I wouldn't recommend to anyone. BR