Urban Evolution Property Management
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Make sure you take photos of EVERYTHING…
Make sure you take photos of EVERYTHING when you move in. They try charging standardised cleaning costs out of peoples deposits when moving out which is illegal and I am now in dispute with them through the DPS because of this. Their claim is for "deduction 1 - Cleaning Description £108: bedroom and ensuite clean, £75: contribution to deep communal clean". Is it a coincidence that £108 was my weekly rent? There were no further explanations of why they requested these costs, and all of my flatmates received the same, so it is now with the DPS to resolve- luckily I took photos and videos on arrival and departure. I can see many students getting caught out by this illegal scam. As for the actual living experience - expect the desk to be unmanned 99% of the time and no answer to the 'emergency' phone. There was no on there at all on the day I moved out, despite calling all phone numbers provided, so I had to leave my keys behind the desk and hope they recieved them. Not to mention a huge security breach in 2019 where an unmanned security desk led to a drink woman finding a spare key to my flat and ending up in my kitchen!!