Ashbourne Membership Management Services
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Terrible company!!!
Terrible company!!!! Offers zero customer service and has a convoluted cancellation process clearly designed to take advantage of their customers. Still awaiting a response to cancel my membership via email and the live chat had conveniently gone down whilst attempting to use it . This has lead to another payment being taken out during this cancellation process and after this the chat has now miraculously begun working and my cancellation process accepted. However not without advising of a 30 day notice period and an apparent additional monthly payment to be taken out after this period to allow the account to close. Seemingly costing me over £50 to just cancel my membership. Such a shame as the gym itself is brilliant (old school Jim’s) just the management company is a joke