Alfa Travel
View company profile →
Once again my friends and I have just…
Once again my friends and I have just got back from Western Super Mare with Alfa. What another great trip. I would just like to say though that the driver who picked us up from Burtonwood travelling to Birkenhead drop off called 4 times that coach 22 was ready to leave. We were due to leave at 5:45 which everyone was told from the staff at Burtonwood. We left on time and the driver thought everyone was on the coach after 4 time calls. Loud and clear and even over the loud speaker. We were on the highway after 15 mins driving when our driver was informed he had left 2 passengers behind. No the driver did not leave them the fault was theirs. They were not at the bus at the time we were scheduled to go. The driver was so very sorry and then had to wait at Birkenhead for another 30 mins making everyone else on the bus all behind schedule. The fault was not the driver it was the inconsiderate couple who failed to either ignore the time of departure or the 4 loud and clear calls to leave. Everything about our trip was again just brilliant but would just hate to think that our lovely feeder driver was in some way reprimanded for a mistake that was not his fault. Thank you once again Alfa for another brilliant holiday ❤️