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1 out of 5 stars
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Car Chase Heroes logo

Car Chase Heroes

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1 out of 5 stars
Aug 15, 2025

The dates offered are dreadful

Car chase heroes experience day; The dates offered are dreadful! I think there was only 1 date in half term in 12 whole months offered. This was for my son, so needed to be in the holidays. The cars included weren’t all that great. This was a Virgin voucher, so it advertises the area as Norwich but actually it wasn’t Norwich at all. You don’t find out how crap it all is until you’ve purchased a voucher and redeemed it. They try to push selling extras, photos and rides in other cars. It’s a hard sales pitch. They hard sell the damage waiver. It was £29, they said they would come&fund us to give the £1 back as we paid £30 cash and never did. It’s this or leave you card, they want to secure £5000 in the event of an accident. However, with them holding the steering wheel and having dual controls on an airfield, if you crash it would be 100% their fault! Our time was 2-4, requesting we arrive at 1:30 but we didn’t drive until 4:30! No seating and just a poorly run ordeal. It was supposed to be fun but after maybe 5 minutes of driving, where the instructor kept his hand in the steering wheel throughout…I DO NOT RECOMMEND. Don’t book via Virgin or Car Chase Heroes!!!!!!!!! I booked 2 experience days but they ended up both being through Car Chase Heroes and the same dates, so I reached out to Virgin to say this wasn’t good. Virgin refunded me without asking for both experiences! However, I wanted to keep one of them due to me having already paid to upgrade due to the rubbish choice of cars.

Sowerbys Estate Agents logo

Sowerbys Estate Agents

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1 out of 5 stars
Jun 30, 2025

I have emailed the Dereham branch x2 to…

I have emailed the Dereham branch x2 to request details/fees for managing my rental property. My emails have been ignored! Naturally, this is a poor first impression and I won’t be using them.

Postoffice logo

Postoffice

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1 out of 5 stars
Jan 17, 2024

Today I went into my local branch at…

Today I went into my local branch at Dereham to be greeted by the most obnoxious ‘manager’. I was collecting a parcel on behalf of my partner and had ID for him and myself. The ID I had for my partner who lives at the same address, was in photo form which they have accepted before. Today I was turned away as I didn’t have the actual drivers license. Whatever has happened to common sense? Firstly: I don’t like inconsistencies, so if you’ve served me before this way ~ don’t change the rules. Secondly: if we live together and I have multiple documents/ID to prove, then it’s likely I’m legitimate. How the hell would I know some random person has a parcel at the post office and obtain a photo of their ID???? If I was committing theft, I could have stolen the actual license. An actual physical ID doesn’t prove anything. Going forward, I will arrange all of my parcels to be delivered to OTHER stores whereby their staff are friendlier and accommodating. Dereham News for one. I will avoid using the post office. I watched the recent itv drama based on the real life events ~ and it was awful to see innocent people accused and charged of offences they didn’t commit. Shame on you post office. Scandalous.

Anglian Water logo

Anglian Water

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1 out of 5 stars
Jul 19, 2018

You’re fine until you have an issue.

You’re fine until you have an issue. I set up a direct debit, for slightly under what I use so that my account doesn’t sit in credit and I pay off (in full) what I owe after the account is reviewed/a meter reading is issued. They couldn’t understand why I wanted to do this and tried to nearly double my direct debit payments, so that I was £19 in credit every month (£228 per year). Emailing them is hard work, slow response time and they ended up cancelling my direct debit altogether?!?!?!?! I decided after playing email ping pong over several days (email being my preferred method of contact) to call them up, only to be greeted by a manager who was clearly cheesed off by being met by my frustrations. I was on the phone 30 minutes. An email takes 2 minutes and if there was a great deal of confusion...it would have been nice to have received a phone call off them directly. All a bit too much effort these days. I think I’ll go back to paying quarterly what I owe. All these companies love you being in credit! Can’t think why!