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Item arrived damaged inside the…
Item arrived damaged inside the packaging and the packaging wasn’t damaged. After contacting them I was offered a 25% discount to keep the item, being told this is a one off offer. I refused then was given another offer, 50% which I refused as the damage would be visible. After I refused this I was given a full refund which I requested two offers ago and two phone calls. They also left me the customer to dispose of the cabinet as they didn’t want to pay to collect it, I had to dispose of this myself, taking my time and fuel costs.