Darwin Homes Property Management
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RENTERS BEWARE
RENTERS BEWARE - upon moving in it was noticed there was a wet spot on the drywall in my son’s bedroom closet. Luckily this among other issue were addressed. However, I had to leave work multiple days to be home for these repairs which went on for a few weeks. During this time an industrial sized humidifier was in the room which when running created it to be over 90 degrees… there were cords running from the room into the near by bathroom causing a trip hazard and not allowing the bathroom door to be fully shut (not ideal for a guest bathroom). During all this I accepted it as I did not notice until after moving in myself. Also during my lease I had issues with roaches (the would not acknowledge when I brought this to their attention) and had to not only pay for regular pest services but expand on that out of my own pocket. Again I let that be after expressing my concerns to them. Fast forward to move out and they have charges for wear and tear items for a house that needs to be completely gone through (noticing this after moving in unfortunately). They claim “paint” on the garage door which is RUST, smoke detector needing to be replaced (this was plugged in but hanging due to the ladder being packed and it needing new batteries, figured sliding it into the base wouldn’t have been a problem), no salt in water softener (supplied photos of when I sent the maintenance request after move in for the entire system needing to be replaced and also having no salt upon move in), double landscaping charges (yes it wasn’t looking great however I gave up once I realize the weed barrier was empty mulch bags and trash bags scattered underneath the mulch), and an air filter which was replaced in May (as stated in lease to be changed every 3 months and move out was June). And now they sent my half refund check in mail when specifically specified electronic payment (needed a signature but without knowing it was coming I missed it). Assistant property manager Paul has been no help with these move out issues and only will respond with “without photos we can no dispute” (they never supplied my move in checklist as that was done electronically and have suspended my maintenance account so I can’t review those). I have sent in some photos that I have however most issues were in my mind normal wear and tear items. Will never be using there property management again for a rental. Best to just not waste your time and money.