Wine Spies
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First time ordering from Wine Spies and 10000% Better Than Last Bottle Wines
First time ordering from Wine Spies, and it literally shipped the same day I filled my case! (I ordered 12 of the same bottles just for clarification). I was thinking it would come in the next few weeks, but then I got an alert that it was getting delivered to my office on NY eve (4 days from today.) I panicked since my office is closed that day and I really wanted to receive the wine and be sure I’m there to sign for it. I immediately sent out a support ticket and literally heard back from Agent Shiraz within 10 minutes of sending it while I was deeply researching on the FedEx site how to reroute my package. Agent Shiraz changed my date to Jan 2. It was $20 to change the date but Agent Shiraz waived it. I am amazed how quick of a response I got and how helpful the support was! I’ve ordered a few times from Last Bottle Wines and I literally just twiddle my thumbs to see when I ever hear back about my wine shipping. I sent an email to Last Bottle yesterday morning and still haven’t heard a peep about when to expect my wine. Touché, Wine Spies! You win my loyalty!