SHAMEFUL COMPANY 😡
Purchased a Car battery 16 months ago with a 5 year warranty. Battery keeps going totally flat even off the vehicle. Took back to my local store who had no intention of honouring the warranty. She put it on the cheap battery tester and said its not covered under warranty and it was my fault for not caring correctly for it 🫣 as a fully qualified mechanic I asked her how should I care for a battery to have the warranty. She hadn't a clue, just said the car must be driven at least 45 minutes a day 🙄 clueless. She then said its Halfords policy not to replace if the tester says not to. I knew it had a faulty cell so took it to 2 local battery specialist who fully tested and provided me with a print out confirming it was at end of life due to faulty cell. I then rang Halfords customer services and put a complaint In. I was informed it would be dealt with and I would get a phone call or email with 48 hours. I rang twice since and still no response 7 days later. SHAMEFUL COMPANY. DO NOT BUY ANY BATTERIES FROM HERE IF YOU WANT A WARRANTY. GO TO A PROPER BATTERY SPECIALIST. I SHALL NEVER BUY ANYTHING FROM THEM AGAIN !!!