Food Lion
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Absolutely no Customer Service (they actually had a sign!)
3/21/2024 several months ago the FL creamer disappeared off the shelves. When it came back my husband bought as much as he could (that’s the only creative used for years). Well the new stuff is nasty! Took it back today. There was a sign on the front of Customer Service stating it was closed. (I believe this to be an understatement!). The woman in self checkout was standing there and I asked about a return. She asked if I could read the sign. Her attitude irritated me more than the sign! I then asked why it was closed. “The woman that worked that counter was busy making a schedule and couldn’t be disturbed!!!!” Told her I was busy trying to be a customer but it wasn’t going to last long. She told me to take it to a cashier…cashier was CLUELESS on doing a refund. I told her to get it figured out why I shopped for a few things. In the back of the store I came across the manager. Told him how I felt and the woman in self checkout needed to learn a new line. She had done nothings but antagonize the situation. He was up front to do the refund but didn’t give me as much as I’m sorry for the inconvenience, kiss my a$$, comeback again, or stay away. I think stay away is the solution. They had no creamer, cheese and I guess I should have checked the toilet paper. They can close this store..it won’t be missed!