Silvert's Adaptive Clothing & Footwear
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Not Canadian anymore and now poor service
I have successfully ordered from Silverts several times in the past. Recently though they have moved operations to the US and purchases are now charged in $US, even though the site shows $CDN. I had a return and was refunded about $20 less than what I paid. A shipping charge of $9.95 plus about $10 less not specified. Customer service was particularly unhelpful as the girl could not correctly read the return invoice. I don’t know if it was an exchange rate difference, or an exchange fee from the credit card company or what. Well, in the meantime I have found other Canadian companies that sell adaptive clothing at better prices and won’t order from them again. Silly, really, as it would have been easy to rectify the problem.