Jo-Ann Stores
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Unknown availability of merchandise
I tried to order a sewing machine on line and have it shipped--the site said it was in stock. After 10 days still not shipped and listed as out of stock in the website. When I called the person was actually Worse than unhelpful...unable to say whether machine was in stock or not--said she would have to email manufacturer to see if it was available (!) and then have them email back. I have since gotten a machine elsewhere and cannot unorder the machine. Still have a hold for on my card for the amount of the machine. The website says--just return unwanted merchandise. I don't know whether this will be fulfilled or not and who knows when.