WA
Water Babies
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Fun lessons but facilities need to be improved
In the winter, the facilities do not allow for proper drying of children (e.g. wet changing room floors, no cubicles so children run/crawl everywhere and no hair dryer) before they leave the lesson. As a result, my son has been sick after each lesson since the weather has turned cold. So, whilst the teachers are good and the lessons are fun for the children - their poor changing and drying facilities mean that we've requested to cancel our ongoing lessons. The company have taken my feedback on board and have offered a refund of the term's fees (minus a £50 admin fee) - which I appreciate. Overall, my son enjoyed his lessons but I feel the facilities could definitely be improved.