American Water Resources
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SCAM
SCAM. i was a customer for 13 years. when i cancelled my program, they charged me for another month. i had to pay because it's billed through my water company and i didn't want to affect my account with the water company. i called american water resources, the rep told me that they made a billing error and would credit my next bill which they did not. from then on i talked to about 20 different customer service reps who, with the exception of 1 supposed supervisor, told me 'that's not how we work' in reference to my request for a refund. they told me that since i canceled 1 day after their billing period, that i don't get a refund, although i didn't have coverage. HERE'S A TIP-YOU CAN GET CHEAPER AND FULLER COVERAGE FOR YOUR WATER LINE THROUGH YOUR OWN HOME OWNER'S POLICY. DON'T GO WITH THIS COMPANY, IT'S A SCAM. they will not identify the owner of the company or let you directly speak to their billing dept. STAY AWAY FROM THEM AND HOPEFULLY THEY'LL FOLD AS THEY DESERVE TO.