lululemon.uk
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Utter, Utter Shambles
Well, there aren’t adequate words to describe what an utterly abysmal customer service shambles this whole sorry experience has been. The refund process utterly ridiculous , and took me a week to sort out. Lots of confusion between the US and the UK with one not communicating with the other. System is not fit for purpose. All of the staff involved were good people dealing with a broken system. Under no circumstances will I be recommending or using this company again. I would in fact go the other way and suggest people avoid it at all costs