My Cruises
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Crazy location for airport layover hotel
We had a 15 hr layover in Houston and after negotiations, Mycruises agreed to a hotel room. The hotel turned out to be a $241.00 return taxi ride from the airport. I emailed Mycruises only to be told the hotel is within the parameters of an acceptable hotel, although they couldn’t tell me what the parameters are or who sets them. I would suggest if Mycruises offer “free hotels”, check with them how much it will cost to travel to the hotel or secure a travel voucher with the booking. Update received an email from Mycruises saying that the expensive taxi fare was out of their control. I disagree, they should never have booked a hotel so far away from the airport. Obviously I’m never going to get a satisfactory outcome from Mycruises. Booking no 21589