QD Stores
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Goods not delivered.
My daughter ordered me a gift for my birthday from QD Stores. She paid for next day delivery in order for it to be delivered in time. On the day after the expected day of delivery, no parcel was delivered she chased it up via email only to be told that it had been delivered. QD stores stated that Royal Mail has delivered the products (5 days later). Further contact was made to request the tracking information and to confirm exactly where the parcel was delivered to, as the goods were not delivered to the address on the stated day. No reply was received to this and subsequent emails requesting information about the delivery. Payment was made by PayPal and the money has been taken for the items. All contact with the company is now ignored. If this matter is not resolved in the next couple of days we will be looking to take this matter further.