Leonardo Hotels
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Try to avoid the Leonardo hotels if possible
Jurys inn was our favourite hotel before Covid. High standard across the the UK was guaranteed. Leonardo hotel in Oxford did not have anything in common with the Jurys they take over. Access to the room was late 3pm and delayed. On the same day and night there was a wedding party, so loud music was banging on and on to no end. We had to ask to be relocated. The second room was in a quiet area and good, but the door leading to the bathroom was not working ( impossible to close); the door was made of glass and facing the sleeping/ seating area of the room. In the past, an access to the bathroom was opposite the wardrobe in the small corridor and made of a some sort of wood and it always worked. We were told that leonardo branch was introduced in the way of upgrading the service. Well, it does look as if the aim was achieved. It’s quite the opposite. The staff at the reception was quite sympathetic though and very responsive. Thank you for that.