Huboo Tech
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Horrible
Horrible. Incapable of running fulfillment services. Been for 3 years and nothing but problems, really. Non existing support. Employees with 0 accountability, which I guess is being taught and their culture from top down. A company that cannot deliver. What you read in the news? 100% correct. Orders get stuck at customs due to lack of correctly providing customs invoices Tracking of your orders? Sporadically Customer service phone? In the last 6 months, NO ONE ever picked up the phone Invoices wrong and when rasing credits, beg for months to have it refunded We spend annually around 100k to this company, account manager? Forget about it. Help needed with Orders sent incorrectly? Forget about it. Help needed so your orders dont get stuck? Forget about it. Proactively on issues? Forget about it Dashboard to configure your settings? Forget about it Tracking information to your international customers? Forget about They recently were taken over by another company and all pending credits "This belongs to the other company" I was naive to believe thst over time things would get better after providing extensive and constructive feedback to their surveys. It was and is a s*** show. We are 'stuck' with this company as long as my inventory is with them unfortunately.