WI
Wine Spies
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Poor customer service
I was a longterm subscriber to Wine Spy but have stopped ordering from them because of terrible customer service. I constantly had to contact them because my full cases of wine hadn’t shipped even after submitting the order two or more weeks prior. On one occasion they lost an entire case of my wine and couldn’t track it. They did refund the cost of the wine but I could not replace my specially selected wines. Wines offered by them are great but customer service is not.