Moving internet
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Teething Problems, Speedy Solution, Exercise Caution
Router arrived today. Set up very easy but speed tests initially showed 2mbps on an advertised ‘up to 60mbps’ connection. Emailed straight away. Quick reply asking for my postcode. Was then told that Vodafone was doing maintenance in my area (with a screenshot provided) and to place the router next to a window. Replacement router sent out for the next day with EE rather than Vodafone. Can confirm that temporary internet is absolutely provided with this service, which is exactly what was desired. But the price point stings, given the faff, alongside the final result of internet speeds of 20mbps for downloads and 15mbps for uploads, significantly less than the advertised ‘up to 60mbps’. Wouldn’t recommend for houses that would want more than 2 people watching Netflix at the same time, for example. Please also consider reading the terms and conditions on the site before ordering from Moving Internet. There’s a strict ‘no refund’ policy if they send you a router with woeful performance.