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I ordered 3 heaters but to get to the…
I ordered 3 heaters but to get to the checkout to pay you have negotiate upselling and by the time I got to the checkout my order hadn’t updated. Instead of £74,99 they took an extra 2 payments! Altogether they took £246 and sent me 9 heaters even though I tried to xancelteithin minutes I was told it was too late! It will cost me £98 to return them to China! They offered me 50% refund and keep the heaters but if they’re illegal in the UK then they’ll be no use. How dare they take two more payments from my account and send heaters I didn’t order, and are of no use in UK. I’m a pensioner and simply cannot afford to lose that money Edit….after reaching out to JD at Ozzi mozzie.com.au, I have received a full refund so it’s a satisfactory resolution. He was very quick to deal with the problem and I did not have to return the goods I’d supposedly ordered. Bit of a stressful time but I’m happy it’s now been resolved so I have now given them 4 stars for dealing with my problem so quickly