Jo-Ann Stores
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Triple charged me for my order and wouldn't cancel my order
I love Joann's, but this past week made me never want to shop there again. I ordered 20 skeins of yarn through the app, put in my card information, and clicked submit. Usually I would get an email from them within the hour saying that my order was confirmed. Well two days pass and still nothing. I look at my debit card balance and it says I have three separate charges from them (they tripled my order). So I call them and they tell me that it was my fault because I "must've clicked 'Place Order' three separate times" (newsflash...I didn't do that). Anyways, here I am 3 days later *still* waiting for a tracking number for my order, almost $300 of pending charges on my account, and I (or Joann's apparently) can't do anything about it but just wait. This was definitely the last time I shop at Joann Fabrics. To anyone reading this: I recommend you shop elsewhere unless you want to be charged multiple times for your order.