Lyca Mobile UK
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Customer Service is a nightmare
Customer Service is a nightmare, tried numerous ways, emails seldom get a response and nothing helpful is returned as though they have red email. Purchase add-on for Albania, didn't work, no one can help. Would try and get a refund, but nobody would be helping so what's the point. Calls fail to connect often, no WiFi calling. Only positive for me is that they are cheap and use EE network, if it will connect. As far as a provider goes it's the bare minimum, and often not even that. Update - response already, will keep you updated, shame it doesn't get responded to when not in the public eye Have escalated the issue to their complaints email address several days ago, and despite chasing, am yet to receive a response. Seriously, please do not use this company. I am sure the team are nice people, but the company is utterly useless