American Water Resources
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Wasted my money for a false sense of security
I'm honestly so surprised that this company has 4 stars on here. I had them come out a year and a half ago, another plumber told me my sewer line needed to be replaced. The sidewalk was collapsing in and there had been a couple backups. The company cleared any backups but wouldn't replace the line. I suffered with sewage smells for a while before just paying out of pocket. When I did have them come out last to my property, it took so much time and headache to even get that taken care of. I addition, when I moved a couple years ago they could never switch the service address correctly in their system despite trying to work it out with customer service a couple times. Even when I closed my account, they still had my account under my old address. The company is incompetent and I wasted a lot of money supposedly to cover myself only to pay out of pocket as if I had no coverage.