Lloyds Bank Insurance
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Lloyds don't help you the ad is rubbish
I have paid for an online item which arrived damaged i followed lloyds advise to wait 15 days i have had no response from the trader so i called Lloyds today to get help, they kept me waiting 10 mins then asked about 6 security questions so ok we got through that then to my disappointment the agent transferred me to disputes the phone rang for 20 mins no answer, then just as i am going to hang up someone comes on to explain that they don't deal with bank transfers so i get transferred again this time an agent answers and tells me there is nothing they can do, great why couldn't the first agent tell me this it would have saved me 25 mins of phone calls what a waste of my time, hopeless very poor service i might move to Nat West !