PLS Solicitors
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Terrible- DO NOT USE
Terrible- DO NOT USE. It took weeks for them to call me back. I kept getting told they would ring at specific times and they did not. I was transferred to multiple departments and nobody has any idea about my case and who I should be speaking to. There is no system to speak to the management team directly- only via call back. However, they don't call back when asked. Due to these issues I have provided with a manager to oversee the work on the solicitor. I was told they would oversee all exchanges and be copied into all emails. This manager then left the company and I was not informed (again!!). I was provided with a contract with multiple missing documents. I had to tell them what was missing (I am first time buyer and have very minimal understanding of contracts etc). I was given a hundred pounds of my bill for 'good will'. Months of unnecessary stress and delays. DO NOT USE