Alternative Stores
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Lovely people, great service, gorgeous vegan goodies
I've had a few orders from Alternative Stores now and have been very happy. The web design could do with a bit of an update as I find it rather clunky, although the search facility is good. They sell a lot of goods you can't necessarily find in the shops which is why the site can be clunky to use - I click on nearly every category to ensure I don't miss anything. Any queries with the order mean you get a phone call straight away to check (during opening hours) and discuss options with you. The staff are friendly and very helpful. Orders are often sent out the same day (although again, be aware of opening hours) for delivery the next. Once the DPD (usually) delivery van is loaded you get an email and/or text advising of the one hour delivery slot and you can track the driver's route online (a surprisingly pleasing hobby!) As well as ambient goods the company provide chilled and frozen products, too, although be aware the freeze packs they use have a limited life so leaving the parcel out in the sun all day is not a good idea. The site does warn you about this. Altogether, one of my favourite companies, I always enjoy dealing with them and receiving my package of goodies. They do Vego bars (the big ones as well as the small), what more do you want?