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Quality Inn & Suites Orlando Airport
I don't know what they're normally like, but during this pandemic this business has seriously disappointed me. As for the room itself, it was somewhat standard: The non smoking Room smelled of cigarettes, and there were dead bugs on the floor. Although I am grateful that they were dead. Nice to know they pay for a service. The room's Decor was updated; it looked nice. But the part of my stay that really has me writing this review- that has me leaving them only two stars, which for me is pretty bad: I paid for a Room with breakfast and shuttle Service. When I arrive in Orlando I am told they are not doing shuttle service because of the virus. There are shuttles up and running all around me but none of them that I had already paid for. THEY LEFT ME STRANDED! Not a good start. Then in the morning I asked them about the breakfast.i have no car and was relying on this service. They said that because of coronavirus they are not serving breakfast. I said but I paid for that. They said "no, the breakfast was complimentary." I said, "no it's built into the price. And in fact I paid more so I could have these extra 'complemtary' services." She Shrugged. "Sorry (not sorry), Coronavirus." So although they handle my dirty towels, and hand me clean ones, they can't hand me a muffin? And I can go to any nearby place and buy food that people picked up and set back down but they can't hand me a muffin? I had to walk two blocks to the nearest gas station to buy some breakfast even though I already paid for it as part of the service of this hotel. At least at the gas station they were very kind and helpful.wish I could sleep there.One my second day there, the internet was being worked on, so I couldn't even get the news to come up on my tablet. That made for a dull day. No food, no shuttle, no internet...if I had just been looking for a quick place to pass out, this would have been fine, but this was to be my home for the week we were filming.