Bourne Estate Agents
View company profile →
Lack of empathy
I would give this estate agent 0 stars. They have no understanding of how their actions and lack of transparency affects their customers. I felt bullied, disrespected and lied to for my 5 month ordeal in purchasing a home with them. And then to be told that they are putting the home back on the market. I have fed back to this estate agent as a whole and had no apology but instead was made to feel as if I was in the wrong for not using their recommended solicitor. Shame on them as they truly failed to understand how much this has affected me and my mental health. I don’t want to name and shame who this agent was , but she knows who she is. Bourne in my eyes is all about business and lack empathy. Disgraceful and be warned!